Privacy Policy

Last Updated: January 2026

This Privacy Policy explains how Arcane Bristol ("we," "us," "our," or "Company") collects, uses, discloses, and otherwise processes personal data on our website arcanebristol.co.uk (the "Site"). We are committed to protecting your privacy in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, and any other information you voluntarily provide when contacting us or signing up for communications.
• Technical Information: IP address, browser type, device type, operating system, and referring website.
• Cookies and Tracking Technologies: Cookies, web beacons, and similar tracking technologies to enhance your browsing experience.
• Usage Data: Pages visited, time spent on site, links clicked, and other interaction data collected through analytics tools.

2. How We Use Information

We use the information collected for the following purposes:

• To perform analytics and understand visitor behavior on our Site.
• To track affiliate conversions and commissions from casino partners.
• To improve Site functionality, content, and user experience.
• To send promotional communications (only with your consent).
• To comply with legal obligations and prevent fraud.

Legal Basis: We process personal data on the basis of legitimate interests, consent, and legal compliance as required under UK GDPR.

3. Cookie Policy

Our Site uses the following types of cookies:

• Essential Cookies: Required for Site functionality and security.
• Analytics Cookies: Track user behavior to improve the Site (e.g., Google Analytics).
• Affiliate Cookies: Used to identify and track referrals to our casino partners.
• Marketing Cookies: Allow us to deliver targeted advertisements and measure campaign effectiveness.

Opt-Out Options: You can manage cookie preferences through your browser settings or by using our cookie consent banner. You may also opt out of specific tracking services via third-party opt-out mechanisms (e.g., Google Analytics opt-out extension).

4. Third-Party Links

Our Site contains links to external casino operators and affiliate websites. We are not responsible for the privacy practices of these third parties. Each casino operator maintains its own privacy policy, and we encourage you to review those policies before providing any personal information. Your use of linked websites is subject to their terms and conditions.

5. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights:

• Right of Access: Request access to personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data (subject to legal obligations).
• Right to Restrict Processing: Request limitation on how we use your data.
• Right to Data Portability: Request your data in a portable format.
• Right to Object: Object to processing based on legitimate interests or direct marketing.
• Right to Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, please contact us using the details provided below.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Contact Information: Retained for the duration of our business relationship or until you request deletion.
• Analytics Data: Typically retained for 26 months in accordance with Google Analytics default settings.
• Affiliate Tracking Data: Retained as required by partner agreements and applicable law.
• Cookies: Session cookies are deleted when you close your browser; persistent cookies expire as set in cookie preferences.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@arcanebristol.co.uk
Website: arcanebristol.co.uk

We will respond to all data subject requests within 30 days of receipt (or as required by law). If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

This Privacy Policy may be updated periodically. We will notify you of any material changes by posting the updated policy on our Site with an updated "Last Updated" date.